FAQ
What is doc.gr? Doc.gr is a free online platform that helps you to find doctors or medical professionals in your area and book online appointments with them easily and fast (optionally you can set an alert for your appointment) in order to avoid the delays in waiting rooms. Which are the search criteria? The search is based on the doctor’s specialty and geographic area. Through doc.gr you can choose among 3.000 doctors or medical professionals of 43 different specialties from every area of Greece. How will I choose a doctor? The selection of doctor or medical professional is strictly a personal matter. On doc.gr you can find every piece of information you need, such as doctor’s experience, education, patient review, articles and others, to make the best possible choice for your case. What is the process to book an appointment? At first go to the homepage and sign in. Then search for a doctor choosing your criteria, select a doctor from the search results and choose from doctor’s calendar the day and the hour you want to book an appointment with him. After completing all the necessary steps (sign up, contact information etc), the doctor will be notified for your request and manage it through doc.gr. The appointment is pending until the doctor confirms it and then you will be informed by email. For any changes or any other problem that may occur, doctor will have your information and will be able contact you. The doctor does not have calendar, what should I do? The doctors and the medical professional have the option to disable their calendar for online booking. In this case you can use the available phone numbers or send a message from his profile in order to make an appointment. What is the cost of appointment? The cost of an appointment varies and depends from each doctor. You should contact directly the doctor by phone or send a message on his profile. How can I see if the doctor participates in my insurance provider? In every doctor’s profile you can find information regarding the accepted health insurance providers and you can select it at the online booking. In case are not referred any, the doctor accepts only private appointments. Can I book an appointment from telephone? Doc.gr is developed in a way enabling you to book an appointment online anytime at any day of the week. That way there is no restriction on booking such as working hours or working days. Nevertheless, the doctor’s phone numbers are available in order to communicate directly with his office. If you face any trouble using our platform you can still call us on 2815-200500 (local rates) and help you book an appointment. What are the articles in doc.gr? Every doctor and medical professional apart from his profile, has also his personal blog where he can publish articles, medical news, participation in conferences and other interesting information. All articles in doc.gr are authored by doctors and health care professionals and concern health issues. How do I sign up? Signing up is completely FREE. In homepage click “sign up”, fill the blanks with your name and your mobile number and you are ready to book an appointment. In case you are a doctor you can sign up here. Why do I have to give my mobile number? To ensure a proper system operation and in order the doctor to be able to contact you, there is a confirmation of your phone number during the appointment booking. Your information stay safe and accessible only to the doctors you want. I forgot my password, what can I do? When you are signing in there is an option “Forget my password” at the bottom of the window. Click there and an e-mail will be sent to you with a new password. Use this one to set your new password to sign in. I could not find the information I was looking for. We are happy to help you find what you want. You can call us on +30 2815 200500 or e-mail us on hello@doc.gr